Section 1: Definitions and attitudes

(1.1) Before you start

(1.2) Section 1: Definitions and attitudes

(1.3) Why is diversity important?

(1.4) AAMC definition of culture

(1.5) Definition of culture

(1.6) Which factors can affect cultural identity?

(1.7) How can cultural identity affect behaviour?

(1.8) Why a multifactorial definition of culture?

(1.9) Why a multifactorial definition of culture?

(1.10) Definitions of diversity

(1.11) Definitions of diversity

(1.12) A word on 'cultural competence'

(1.13) Attitudes towards diversity and diversity training

(1.14) Reasons for ambivalence towards diversity

(1.15) Poor quality training

(1.16) Negative experiences

(1.17) Political correctness

(1.18) Perception of irrelevance to one's practice

(1.19) Section 1: Recap

(1.20) Section 1: Summary

Section 2: What makes you you?

(2.1) Section 2: What makes you you?

(2.2) How do you view yourself?

(2.3) Circles of my multicultural self

(2.4) Circles of my multicultural self: Part 1

(2.5) Circles of my multicultural self: Part 2

(2.6) Circles of my multicultural self

(2.7) How stereotypes might impact on practice

(2.8) How stereotypes might impact on practice

(2.9) Problems that may arise from misunderstanding each other’s perspectives

(2.10) Section 2: Summary

Section 3: Legislation

(3.1) Section 3: Legislation

(3.2) Discrimination and the law

(3.3) The legal framework

(3.4) Direct discrimination

(3.5) Indirect discrimination

(3.6) When isn't it discrimination?

(3.7) Race Relations Amendment Act 2000

(3.8) Genuine occupational qualifications in employment

(3.9) Genuine occupational qualifications in employment

(3.10) Positive action in employment

(3.11) Disability Discrimination Act 1995

(3.12) DDA – reasonable adjustments

(3.13) DDA – matters an employer can take into account

(3.14) Definitions of disability

(3.15) Age Discrimination Act 2006

(3.16) Human Rights Act 1998

(3.17) Legal implications

(3.18) Scenario 1

(3.19) Scenario 1

(3.20) Scenario 1

(3.21) Scenario 1

(3.22) Section 3: Recap

(3.23) Section 3: Summary

Section 4: Interventions

(4.1) Section 4: Interventions

(4.2) Interventions in the UK

(4.3) Other recommendations

(4.4) A review of interventions

(4.5) Evidence of effectiveness

(4.6) Scenario 2

(4.7) Scenario 2

(4.8) Scenario 2

(4.9) Issues for scenario 2

(4.10) Section 4: Recap

(4.11) Section 4: Summary

Section 5: Strategies for delivering services

(5.1) Section 5: Strategies for delivering services

(5.2) Strategies at an individual level

(5.3) Secondary strategies at an individual level

(5.4) Strategies at a team level

(5.5) Strategies at a team level

(5.6) Strategies at a team level

(5.7) Strategies at an organisational level

(5.8) Section 5: Recap

(5.9) Section 5: Summary

Module summary

Module test

Take-home notes

References

Acknowledgements

Downloadable worksheets and questionnaires

Send feedback

Appendix: Optional questionnaire

(A1) Part 1: Introduction

(A2) Part 2: Reflection

(A3) Part 3

(A4) Part 4